Incentive wins Landsec outlet portfolio

Incentive FM awarded new deal for five premium outlet shopping centres

Independent facilities management company Incentive FM has extended its strategic partnership with Landsec by securing a five-year contract to provide a full range of FM services at five premium outlet shopping centres across the UK.

Under the terms of the new deal – which commenced on Monday 1st April – Incentive FM will deliver both cleaning and security solutions, take responsibility for M&E and the building fabric, as well as provide guest services at the Galleria in Hatfield, Braintree Village, Gunwharf Quays in Portsmouth, Clarks Village in Street and Junction 32 shopping village in Castleford.

In addition, 250 staff will be transferred to Incentive FM under TUPE, where they will receive a full induction, refresher training and take part in Incentive FM’s ‘Incredible Experience Programme’, which promotes a best-in-class customer journey.

Colin Wilding, senior general manager at Landsec, said: “Since 2015 Incentive FM has demonstrated its commitment to excellence while working with us at Bluewater. We are now excited to extend this partnership even further and we are sure that this latest agreement will benefit our guests at our outlet destinations.”

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